Welcome to Car Hire Sutton Coldfield. These Terms of Service govern your use of our website and vehicle rental offerings. By using our services, you agree to these terms.
Rental Terms
All vehicle rentals in Sutton Coldfield are governed by a comprehensive Rental Agreement, which you will receive at booking confirmation or during vehicle collection. This document outlines the relevant terms, conditions, insurance information, charges, and your obligations for the rental. In the event of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.
Eligibility Criteria
Renting a vehicle in Sutton Coldfield requires:
- To hire a vehicle in Sutton Coldfield, you must be at least 21 years of age, though age restrictions may differ based on the vehicle type. Drivers under 25 may incur additional fees. A valid full driving licence for the appropriate vehicle category is necessary, along with valid identification and proof of your current address. You must also provide valid payment details and a security deposit, in addition to any other requirements stated in the Rental Agreement.
Booking and Payment Options
- Reservations can be completed via our website, over the phone, or at our Sutton Coldfield office. A deposit may be necessary to confirm your booking. The remaining balance and a security deposit are usually payable at the time of vehicle pickup. All prices are displayed in British Pounds (£) and include VAT where applicable. We accept major credit and debit cards, with secure transactions handled by trusted payment processors.
Vehicle Pickup and Drop-off
- At the time of collection in Sutton Coldfield, it is your responsibility to conduct a thorough inspection of the vehicle and report any pre-existing damages without delay. A vehicle condition report will be prepared and must be signed by both parties. Upon returning the vehicle, it should be in a condition similar to that at the time of collection, taking into account normal wear and tear. Any new damages will be evaluated and may incur additional charges. Please return the vehicle with the same fuel level as received; refueling fees will apply if the fuel level is lower. Late returns may attract extra charges, so please inform us promptly if you anticipate a delay. You will be liable for any parking fines, traffic violations, or other charges incurred during your rental, along with a related administration fee.
5. Coverage and Responsibility
- All rentals include basic third-party insurance. You will find comprehensive coverage details and excess amounts outlined in the Rental Agreement. Additional insurance options may be available to lower your financial liability. It is advisable to review these options thoroughly. You remain accountable for any damage or loss up to the excess amount, except when covered by extra insurance. Any damage resulting from negligence, misuse, or violation of these Terms will be your responsibility, regardless of insurance coverage.
Cancellation and Modifications
Cancellation and amendment policies differ based on the type of booking and the notice given. For specific information, please consult your booking confirmation or Rental Agreement. Please be aware that late cancellations or no-shows may incur additional charges.
7. Restricted Activities
Prohibited vehicle uses:
- Use of the vehicle for any unlawful activities is prohibited. Engaging in racing, rallying, off-roading, or similar dangerous pursuits is not allowed. The transportation of hazardous materials is strictly forbidden. Sub-letting the vehicle or permitting unauthorized drivers is unacceptable. Driving under the influence of alcohol or drugs is prohibited. The vehicle must be used for its intended purposes only. Exceeding the established passenger or weight limits is not permitted. Operating the vehicle outside the specified geographical boundaries requires prior approval.
Breach of these terms may lead to rental termination and fees.
Liability Limits
To the fullest extent allowed by English and Welsh law, Car Hire in Sutton Coldfield will not be responsible for any indirect, incidental, or consequential damages, including loss of profits, data, or business, related to your use of our services. Our total liability for any claims will not exceed the rental amount paid in the last 12 months. This limitation does not apply to liability for death, personal injury due to negligence, or fraud.
9. Local Legal Framework
These Terms are governed by the laws of England and Wales. Disputes will fall under the exclusive jurisdiction of local courts.
Sutton Coldfield Terms Updates
We reserve the right to update these Terms at any time. Changes take effect immediately upon publication on our website. Continued use of our services signifies your acceptance of the revised Terms.
Sutton Coldfield Contact Details
For inquiries regarding these Terms, please reach out to us:
Sutton Coldfield Car Hire Services
Riverside Way, Sutton Coldfield B74 2UG, UK
Contact Number::
033 3210 0115